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Open 0lb88 Privacy Policy

Open this page before you add a profile or send us a question, because it explains what we keep, why we keep it, and how you can ask…

Account dataCookie recordsDANA, OVO, GoPay, QRISLocal law
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0lb88 Open 0lb88 Privacy Policy
CONTACT ROUTES

Switch to privacy contact paths

The fastest way to reach us about privacy is through live chat from your account, the email channel in the contact panel, or the message form inside the menu.

Live chat Open chat from your account menu and tell us which privacy step you need. We attach the thread to your profile so you can follow the same case without repeating your full history.
Email thread Use the email listed in the contact panel for written requests, and include your username, phone number, and the change you want so we can route it faster.
Account form Use the in-account form for correction, deletion, or consent questions, then confirm any sensitive change with the one-time check we send to your phone before we act.
PROTECTION LAYER

Browse the controls that protect your account

We keep privacy handling narrow: only the data needed to run your account, match payments, and answer your requests.

Data minimization

We ask for the least data needed to create and service your account, then separate profile details from payment references so we do not use one record for every task.

Cookie records

Cookie records help us remember your login state, device choice, and session safety. We use them to keep you signed in on the same browser and to spot unusual activity before it reaches your profile.

Account security

If a login looks unfamiliar, we can ask for a phone check, a fresh password, or a second confirmation before we change sensitive fields. That keeps your account changes tied to you.

Retention windows

We store data only for the time needed for tax, fraud, dispute, and audit handling. After that period, we remove it or turn it into non-identifying records we can still keep under law.

Change requests

When you ask for a correction, export, or deletion, tell us the account name, contact number, and what you want changed. We use that to verify the request and answer without delay.

Contact handoff

If your request touches a payment trail, device log, or login record, we move it to the right handler and keep the conversation in one thread so you do not repeat details.

Open the answers to privacy questions

If you want the short version, we collect only the data needed to run your account, answer requests, and keep the flow safe. The answers below explain what we store, how long we keep it, when we can share it, and how you can ask for correction or deletion. If your location is restricted, the same rules apply and we only continue where local law permits.

We ask for the details needed to create and protect your profile, such as your name, contact number, device data, and login logs. If you add DANA, OVO, GoPay, or QRIS, we also keep the payment reference tied to that request.

Payment records let us match deposits, confirm transfers, and resolve disputes without asking you to resend the same proof. We keep only the reference, time, and status needed for the task, then follow our retention rules after that.

Yes. Send the change from the account channel or email, include the exact field you want updated, and complete the verification step we send to your phone before we make the change.

We keep data only as long as we need it for account service, fraud checks, tax duties, and dispute handling. After that, we delete it or convert it into non-identifying records where the law lets us do so.

Yes. Cookie records help us remember your session, keep your login stable, and recognise unusual device changes. You can clear them in your browser, but some account steps may ask you to verify again.

Send a deletion request through live chat, email, or the form in your account. We will verify that it is really you, explain what we can remove, and keep only what law requires us to retain.

Use the contact paths above and mention that your request is about privacy so it reaches the right team. We answer through the same channel you used and keep the case attached to your account.

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